Our aspiration is to make your use of the Giftvibes Platform and Giftvibes Services a positive and pleasant experience.
Giftvibes collects information that you voluntarily enter, including Personal Data, within the Giftvibes Platform. Giftvibes collects Personal Data about you and your friends who use Giftvibes Services, from you and from the Social Network connected to the Giftvibes Platform (including your profile photo), in order to provide you with a more personalized experience. When you register using an email address, we will collect your email address and the unique password you create to access your account. If you register via a Social Network, we may collect information from your Social Network profile that you have permitted to be displayed through the Giftvibes Platform and we may also collect information that you submit when using Giftvibes Services. For example, when you send a Gift or Gift Card to your friends, we collect and associate certain of your non-personally identifiable demographic information (such as age, gender and general location) with the specific merchant (“Merchant”) for each respective Gift or Gift Card in order to create a better and more sophisticated product experience. We may also request optional information from you to support and enhance your use of Giftvibes Services.
The information relating to you processed by Giftvibes includes:
When you purchase a Paid Gift Card, you will need to submit credit card or other payment information so that our service providers can process your payment for the Gift Card. All payments are processed with due observance of any applicable security obligations.
When you sign up for or win any contests, sweepstakes or other activities that we include on the Giftvibes Platform, we will also collect the information designated along with such activity; this may include your contact information (such as your address and phone number) in order to provide you with Giftvibes Services.
Personal Data from Other Sources
We may receive Personal Data about you from other sources, such as the Social Network connected to the Giftvibes Platform, as well as Merchants and other third parties that help us improve your experience of Giftvibes Services and generally render Giftvibes Services better. Giftvibes may associate this information with the other Personal Data that Giftvibes has collected about you.
Email and Email Addresses. We collect your email address when you register by email address. If you send an email to us or fill out our “Feedback” form through the Giftvibes Platform, we will collect your email address and the full content of your email, including any attached files and other information you provide in order to document and to further develop Giftvibes Services based on user feedback. If you provide feedback to us, we may use and disclose such feedback to our Merchants to improve or modify Giftvibes Services.
Giftvibes may use and display your full name and email address when you send an email notification to a friend through the Giftvibes Platform or the Social Network connected to Giftvibes Services (such as in an invitation or when sharing your content). Additionally, we may use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from a Social Network or other website with which you have registered to receive such notifications.
If you choose to sign up to receive information about products or services that may be of interest to you, Giftvibes may collect your email address and other related information also for that purpose. Giftvibes may use this email address to contact you for things such as notifications of limited-edition shop sales and other related advertisement information. You may at any time opt-out from any further advertisements to your email address by sending a notice to Giftvibes at email@example.com .
“Cookies” are small pieces of information that Giftvibes sends to and stores on the Device that you use when accessing the Giftvibes Platform.
In order to use Giftvibes Services, your Device must accept cookies. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed or blocked by following your Internet browser´s help file directions. But some aspects of the Giftvibes Platform may not work properly and you may not be able to use Giftvibes Services if our cookies are removed or blocked.
If the settings on your Device allow us to receive location information, Giftvibes will collect that information in order to provide you with a more geographically targeted experience of Giftvibes Services and provide you with nearby offers, Merchant information, etc.
Children under the age of 13 are not permitted to use Giftvibes Services, and we do not intentionally collect or maintain Personal Data from persons who are under the age of 13. By using Giftvibes Services, you represent that you are at least 18 years of age, or that you are between 13 and 17 years of age and have a parent’s or guardian’s permission to use Giftvibes Services. If we obtain actual knowledge that we have collected Personal Data from a person under the age of 13 or a person between 13 and 17 years of age who does not have a parent’s or a guardian’s consent to use Giftvibes Services, we will take steps to remove that person’s Personal Data permanently from our databases.
Personal Data that you submit to us is used by Giftvibes to provide you with access to the Giftvibes Platform and Giftvibes Services; to administer your Giftvibes Account; to improve Giftvibes Services; to better tailor the features, performance and support of the Giftvibes Platform; and to offer you additional information, advertisements, opportunities, promotions and functionality from us (including in cases when we contact you in connection with specific Merchant endorsements, opportunities and promotions).
Giftvibes may provide your Personal Data to third-party service providers who work on behalf of or with us to provide some of the services and features of the Giftvibes Platform and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments) and providing customer service. Such third-party service providers may only process Personal Data to provide the relevant services to Giftvibes and in accordance with Giftvibes’ instructions.
The Personal Data that you provide will allow Giftvibes to inform you of Giftvibes’ Services, such as available gifts or gift cards as well as other services and products that may be of interest to you. Giftvibes may use your Personal Data for processing, managing and providing you with retail offers, advertisements and other information related to your profile and interests. By using Giftvibes’ Services you agree that Giftvibes may contact you to conduct targeted advertising based on the information provided by you and collected by Giftvibes. This type of targeting is performed to make Giftvibes Services and solutions more useful to you and to tailor the experience with the Giftvibes Platform to satisfy your special interests and needs. Sometimes this type of targeting and other offers, advertisements and promotions is performed by Giftvibes on behalf of Merchants. Giftvibes does not disclose your Personal Data to Merchants, but may make certain of your non-personally identifiable demographic information (like age, gender and general location) available in connection with our agreements with Merchants. None of the information provided to Merchants would allow them to identify you or your Personal Data.
Your Personal Data may also form part of Giftvibes’ statistics but then we will exclude, for instance, your name. Giftvibes will generally collate this information and use it only for purposes of statistical analysis in order to help us analyze patterns in the use of Giftvibes Services and to help Merchants indirectly (via Giftvibes) target users with the desired demographics.
It is your sole personal responsibility to make sure that you are comfortable with the information that you choose to provide to Giftvibes and the information you choose to publish either directly on the Giftvibes Platform or through your Social Network, which is connected to the Giftvibes Platform.
You acknowledge that when you use Giftvibes Services, certain information that you post or provide through the Giftvibes Platform (such as your name, profile, comments, collections and reviews,) may be shared with other users and posted on publicly available portions of the Giftvibes Platform, including, without limitation, social media applications and other public fora in which you choose to participate. Please keep in mind that if you choose to disclose Personal Data when posting comments or other information or content through the Giftvibes Platform, this information may become publicly available and may be collected and used by others, including people outside the Giftvibes Platform. We will not have any obligations with respect to any information that you post via the Giftvibes Platform and make available to others, and recommend that you use caution when disclosing Personal Data to others through Social Networks.
Giftvibes is committed to protecting the security of your Personal Data. We will take appropriate technical and organizational measures with due observance of the applicable obligations under relevant legislation to protect provided or otherwise collected Personal Data and traffic data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized or unlawful access, use or disclosure and accidental loss, destruction and damage. Even though Giftvibes has taken significant steps to protect your Personal Data, no company, including ours, can fully eliminate security risks associated with Personal Data.
You are entitled, once a year, to request information from Giftvibes about the Personal Data relating to you which are being processed by Giftvibes and to request, where relevant, that such Personal Data is rectified by sending a notice to Giftvibes at the following address:
Wowulous Incorporation Limited
301 Hanley house
776 - 778 Nathan road
Mongkok - Hong Kong
You may also, at any time, ask us to discontinue processing your Personal Data for direct marketing purposes by notifying us at the address above that you would like us to stop sending you promotional communications.